Service Description
* provides information to landlords and tenants on their rights and responsibilities under The Residential Tenancies Act and The Life Leases Act* provides information by phone, through walk-in interview or by letter
* investigates complaints alleging contravention of the Residential Tenancies Act or the Life Leases Act
* regulates residential rent increases throughout the province by annually establishing a percentage amount above which rents can NOT be increased without approval of the Branch
* mediates disputes between landlords and tenants including deposit claims, claims for compensation, notices of termination
* adjudicates disputes between landlords and tenants, either at a hearing or from written information received from a landlord and a tenant during investigation (these decisions may be appealed to the Residential Tenancies Commission)
155 Carlton St
Hours Of Operation
Mon - Fri 8:30 am - 4:30 pm 
www.manitoba.ca/rtb 
Eligibility
Landlords and Tenants of residential properties 
How To Access
Phone, drop-in, email 
Accessibility
Partially Accessible - No designated handicap parking for public / visitors ; Wheelchair Access via ramp at main door of building with wheelchair button automatic doors, wheelchair accessible bathroom with automatic button door on main floor