Service Description
* provides confidential, impartial assistance to Manitobans who have applied for or are receiving services under the following Department of Families programs:- Employment and Income Assistance (EIA)
- Children's disABILITY Services
- Community Living disABILITY Services
- Manitoba Early Learning and Child Care (subsidy)
* investigates complaints
* mediates disputes
* makes recommendations on individual cases to program staff based on investigation outcomes
* helps identify complaint patterns/makes recommendations to Government on how service delivery/fairness can be improved within the EIA Program