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Fair Practices Office at Fair Practices Office

Provided By Manitoba. Families

Service Description

* provides confidential, impartial assistance to Manitobans who have applied for or are receiving services under the following Department of Families programs:
  • Employment and Income Assistance (EIA)
  • Children's disABILITY Services
  • Community Living disABILITY Services
  • Manitoba Early Learning and Child Care (subsidy)
* is independent of the Social Services Appeal Board and the programs under its mandate
* investigates complaints
* mediates disputes
* makes recommendations on individual cases to program staff based on investigation outcomes
* helps identify complaint patterns/makes recommendations to Government on how service delivery/fairness can be improved within the EIA Program

  • Service Information

    • Clock Icon Hours Of Operation Mon - Fri 8:30 am - 4:30 pm
      * closed Statutory Holidays
      this is NOT a drop in service - clients are welcome to phone to schedule an in-person meeting.
    • Location Icon Coverage Area Manitoba
    • Eligibility Icon Eligibility Manitobans applying for or receiving services under specified provincial government programs, who feel they have not been treated fairly.
    • How To Access Logo How To Access If you feel that you have not been treated fairly, speak to your worker about your concern first. If your concerns are not addressed ask to speak to your worker's supervisor. If, after talking to your worker and their supervisor you still feel that you are not being treated fairly then contact our office for help.Clients may access the FPO directly - before, during or after an appeal.