Fair Practices Office at Fair Practices Office

Provided By Manitoba. Families

Service Description

* provides confidential, impartial assistance to Manitobans who have applied for or are receiving services under the following Department of Families programs:
  • Employment and Income Assistance (EIA)
  • Children's disABILITY Services
  • Community Living disABILITY Services
  • Manitoba Early Learning and Child Care (subsidy)
* is independent of the Social Services Appeal Board and the programs under its mandate
* investigates complaints
* mediates disputes
* makes recommendations on individual cases to program staff based on investigation outcomes
* helps identify complaint patterns/makes recommendations to Government on how service delivery/fairness can be improved within the EIA Program