Manitoba Ukraine Crisis Response

February 9, 2023

Manitoba Ukraine Crisis Response

Click on a highlighted link for additional information in Manitoba

Arriving in a new place can be overwhelming. 211 Manitoba is here to help. Ukrainian newcomers and those who are supporting them are encouraged to call 2-1-1 to find assistance in navigating the many resources and supports available to newcomers. 211 is available 24/7 in 150 different languages including Russian and Ukrainian. We encourage all people to call for the best, most personalized assistance in accessing resources and information in Manitoba. Trained and professional Service Navigators are standing by ready to help.

Additionally, we have included here key information for newly arriving members of the Ukrainian community.

Upon Your Arrival

A central Reception Centre for Ukrainians arriving in Manitoba is now open in Winnipeg at 1715 Wellington Ave. The regular hours of operation are Monday to Friday from 9 am – 5 pm.  The centre provides

Individuals are able to make online appointments to access the Reception Centre and settlement services. To book an appointment, visit or scan the QR code. If you require assistance, dial 2-1-1 or visit the Reception Centre at 1715 Wellington Avenue.  

Link to Information for Ukrainian Refugees

A Welcome Package for Ukrainian Arrivals is available for Ukrainians in English and Ukrainian and provides orientation to centralized services for new arrivals, steps to settle guidelines, and resources for living in the community. For a comprehensive guide on programs and services available to Ukrainians in Manitoba, visit Manitoba for Ukraine.

Additionally, individuals can call the Ukrainian Congress of Manitoba at 204-942-9348, who can assist in providing medical and dental referrals, general information, informal translation, and emotional support.

Child Care

Child care is available for free for Ukrainian newcomers for the first 6 months that they arrive, and at a subsidized rate after that point.  To access the Child Care Subsidy Program for Ukrainian Nationals with Temporary Residency in Manitoba, applicants must phone or e-mail the subsidy office at or 204-945-8195.

To find a suitable childcare facility visit Manitoba Child Care Search.


We know that finding employment can be stressful! Luckily there are programs and opportunities to help you get registered for work and to find the right job, such as:

Financial Assistance

Both the Canadian Government and the Manitoba Government have offered temporary financial support for Ukrainian newcomers. There are two important programs:

Review each one to determine your eligibility. 


Ukrainians traveling to Manitoba under the federal program, Canada-Ukraine Authorization for Emergency Travel (CUAET), are eligible for health care coverage as of the date they arrive in Manitoba. To learn more about how to register for a health card please click here. Health benefits registration form is here. 

To change your address on your health card, visit either website: 

Manitoba. Health has compiled a list of the most common health needs people need and can access in Manitoba. From finding a family doctor to prenatal care, language services, vaccinations and driver fitness exams, this 4-page resource can help newcomers better navigate the health system.  Ukrainian newcomers can visit an online slide show to learn about the health system in Manitoba.

Medical exam

Ukrainians who need a medical exam can access designated panel physicians who will complete the exam. There is no cost for the documents or the exam. Individuals must bring the following documents to their appointment:

For a list of for a list of physicians who can undertake an examination in Manitoba click here for a printable list.

If you’re looking for a list of panel physicians in your country of origin click here and select your country of origin.

Medical exam reimbursement

If you are Ukrainian, have a CUAET visa, and previously paid for a medical exam you are eligible to receive a refund. For more information, please contact the Claims Unit Patient Inquiry General Line by phone at 204-786-7367 or by email at More information on this topic can be found at Manitoba4Ukraine.


The Government of Manitoba is arranging temporary accommodations with meals for Ukrainians who do not have housing upon arrival to Manitoba. Meals are provided. Go to the Welcome Desk at the Winnipeg Richardson International Airport to receive direction to available temporary accommodations. Eligible individual must be a CUAET holder.

Applicants are expected to find permanent accommodations within 30 days.

New Journey Housing (NJH) provides resources to train, assist and support newcomers to Canada and those who support them. This includes helping people through the process of attaining and retaining decent affordable housing in Manitoba. Click here to contact NJH.


A settlement network in Manitoba is ready to help provide support to newcomers as they settle into their new communities. Here are some online resources:

To learn more about these programs and the many others in Manitoba that can assist individuals in need please call 2-1-1.